The Intersection of AI, Chatbots, and Online Travel: A New Era in Customer Service - Xequenceai – Connecting the dot

The Intersection of AI, Chatbots, and Online Travel: A New Era in Customer Service

Home Resource The Intersection of AI, Chatbots, and Online Travel: A New Era in Customer Service

Hoteliers who depend too much on OTAs run the danger of losing business, particularly if they don’t have mobile-friendly websites or effective management systems. The commission costs that OTAs impose can affect a hotel’s revenue even though they can improve search engine rankings. Using OTAs and direct reservations in balance is frequently crucial for success.

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