The hotel industry is growing at an ever-increasing rate as the global revenue has surpassed its pre-pandemic level. We have prepared a set of the most common guest questions from 2022 to help hotel owners improve their services and prepare for the next peak season.

Was your bed really comfy?
How would you rank the ease of check-in?
How good is the dining service provided in the rooms?
Was your initial impression of the room’s cleanliness satisfactory?
How would you rank the soundproofing insulation about the room’s ability?

Evaluating these aspects ensures that the hotel’s design supports a smooth and convenient guest experience, making it easier for visitors to navigate and access everything they need. However, this e-book highlights the importance of hotel surveys in building customer loyalty and enhancing guest experiences.