Top 6 best hotel booking chatbots in 2024

Hotel booking chatbots that are ready to rule in 2024 

From ticket booking to hotel room booking, artificial intelligence-based tools are changing the dimensions of the hospitality industry. Hotel booking chatbots are now coming with more features that are user-friendly and easy to use. The integration will help you in more personalised conversations, handle complex inquiries, provide customized solutions, and record user preferences. In this write-up, we are going to tell you about the most promising chatbots in this segment. These AI solutions will make hotel booking easier in the next few years. 

HiJiffy

HiJiffy, developed to simplify the reservation process, is a hotel booking chatbot with advanced customer support capabilities. With this tool, guests can quickly find available rooms and book their rooms directly. Owing to its capacity to provide prompt and accurate responses, this tool has become a top-rated chatbot across the globe. Its ability to deal with a wide range of questions helps the tool ensure that guests receive the information they need. Hence, it enhances overall customer satisfaction.

Viqal

Ideal to making interactions in more than 125 languages, Viqal is known for its capacity to reduce the errors that occur in manual handling. In this area, it has been able to achieve a landmark of 85% in controlling errors. This chatbot excels in breaking down language barriers to improve the international guest experience significantly. Hence, this tool allows the users to staff to focus on more challenging tasks. 

Xequence

Xequence is another name in the world of AI in hotel industry. It is an all-in-one platform for booking tickets, and hotel rooms, and getting access to the customer feedback page. Over the years, it has become the best friend of travel-loving people owing to different products. Their application/bots provide fast, accurate, and personalized assistance to travelers. Your hotel room occupancy will increase by at least 30% with the integration of their tool. 

Duve 

Would you like to allow your guests to access hotel services and local information through their respective devices? If yes, Duve’s platform is going to help you. It is designed to streamline communication by enabling guests to access information online. Known for its capacity to enhance the user experience, this tool is driven by advanced features such as PMS integration, auto-response, personalized messages, and saving individual guest preferences. 

Kipsu

Kipsu is specially designed to provide a customized experience to national and international guests. It can significantly improve service efficiency by immediate connectivity and quick responses. Hotels can record guest inquiries with the use of this tool. People will love the personalized interaction and features offered by this booking chatbot. 

Avaamo

Avaamo’s AI tool is capable enough to answer the multi-directional queries asked by the guests. A room seeker will get assistance for handling reservations and providing information about hotel amenities, room design, and special requests. This AI tool engages guests through intuitive conversations and enhances their overall travel experience. It is appreciated by the hotel management for its ability to be customized for different aspects of the hospitality industry. 

The final words

In short, the design of hospitality chatbots has changed. These have evolved from simple scripted responders to the tools that can perfectly improve the guest experience. We have discussed some of the emerging names in hospitality chatbots, but the list does not end here. There are tools like  Zingle and many more. All these AI automation tools will rule the hospitality industry in 2024 and 2025.