We provide tailored products for key travel industry verticals
At XequenceAI, we create intelligent conversational chatbots tailored for key travel industry verticals. Our advanced AI platforms help companies in hospitality, aviation, and rail deliver smoother customer interactions and operations.
Verticals
Room Reservations and Cancellation
- Guests can check-in, select room types, and make reservations/ Cancellation through the chatbot.
Check-In and Check-Out Procedures
- Provide information on check-in/check-out times and allow guests to complete pre-check-in procedures or request late check-outs.
Hotel Amenities and Services
- Provide information about on-site amenities like restaurants, spa services, gym facilities, and pool hours.
Local Attractions and Recommendations
- Offer suggestions for nearby attractions, restaurants, and points of interest.
Special Offers and Promotions
- Share details about ongoing promotions, packages, and discounts available to guests.
In-Room Services
- Allow guests to request additional services like room service, housekeeping, wake-up calls, or maintenance.
FAQs and General Information
- Provide answers to common questions about the hotel, policies, and services.
Feedback and Complaint Handling
- Collect guest feedback, address concerns, and provide a platform for guests to report issues.
Language Support
- Support multiple languages to cater to international guests.
Flight Search and Booking
- Allow users to search for available flights, compare prices, and make bookings directly through the chatbot.
Check-In and Boarding Passes
- Enable users to check in for their flights, receive digital boarding passes, and get information about boarding gates and times.
Flight Status and Updates
- Provide real-time information on flight status, including delays, cancellations, and any changes in departure or arrival times.
Flight Notifications and Reminders
- Send alerts about upcoming flights, check-in deadlines, and boarding times to ensure passengers don't miss their flights.
Flight Cancellation and Refunds
- Guide users through the process of canceling a flight, understanding refund policies, and initiating refund requests.
Feedback and Customer Support
- Collect feedback from passengers about their travel experience and provide a platform for reporting issues or seeking assistance.
Lost Luggage and Baggage Claims
- Offer guidance on reporting lost luggage, tracking procedures, and information on how to file a baggage claim.
Language Support
- Support multiple languages to cater to an international audience.
Real-time Train Information
- Provide up-to-date information on train schedules, delays, cancellations, and platform changes.
Ticket Booking and Reservation
- Allow users to check seat availability, book tickets, and make reservations directly through the chatbot.
PNR Status Enquiry
- Enable users to check the status of their booked tickets by entering their PNR (Passenger Name Record) number.
Live Station Updates
- Offer live updates on arrivals, departures, and delays for specific stations.
Train Route and Stops
- Provide detailed information about a train's route, including all the stops it makes.
Fare and Class Information
- Allow users to inquire about ticket prices for different classes (e.g., Sleeper, AC, etc.) and for different quota options (e.g., General, Tatkal, etc.).
Seat Availability and Coach Position
- Help users find available seats and provide information on where specific classes or coaches are located.
Event Information
- Provide details about the event, including date, time, location, agenda, speakers, and sponsors.
Registration and Ticketing
- Allow users to register for the event, purchase tickets, and receive e-tickets or QR codes for entry.
Event Reminders and Notifications
- Send event reminders, updates, and important announcements to registered attendees.
Interactive Agenda
- Offer an interactive event agenda that allows users to browse sessions, add them to their schedule, and set up reminders.
Speaker Information
- Provide profiles and information about event speakers, including their backgrounds and topics of discussion.
Venue Information
- Offer details about the event venue, including maps, directions, parking information, and accessibility options.
Networking Opportunities
- Facilitate networking by matching attendees with similar interests, scheduling meetings, and providing a platform for communication.
FAQs and Help Desk
- Answer common questions about the event, policies, and logistics through a built-in FAQ section or chat support.
Social Media Integration
- Enable users to share their participation in the event on social media platforms and access event-related social feeds.
Live Polls and Surveys
- Conduct real-time polls and surveys to gather attendee feedback and insights during sessions.
Sponsor Engagement
- Showcase event sponsors, provide information about their products or services, and offer ways for sponsors to interact with attendees.
Event Live Streaming
- Stream event sessions or keynotes for virtual attendees, allowing them to participate remotely.
Language Support
- Support multiple languages to cater to a diverse audience.
Feedback and Evaluation
- Collect post-event feedback and evaluations from attendees to improve future events.
Event Merchandise and Swag
- Allow users to browse and purchase event merchandise or receive promotional items.
Personalized Recommendations
- Provide personalized session recommendations based on attendee interests and previous event interactions.
Integration with Event Management Software
- Seamlessly integrate with event management platforms to synchronize data and provide a unified experience.
Privacy and Data Security
- Ensure that attendee data is handled securely and in compliance with relevant data protection regulations and best practices to safeguard sensitive information from unauthorized access or disclosure.
Why Customers Win With Xequence?
Strategic Parternships & Scale
Xequence's Strategic Partnerships & Scale section provides the tools and resources to leverage partnerships and grow your business at scale. Xequence enables organizations to create and manage strategic partnerships, while also scaling their operations to meet the demands of a growing business.
Dedicated Customer Success
Xequence is designed to ensure that customers receive the highest quality support throughout their journey with our company. Our team of experts will help guide customers to success and provide them with the necessary resources to ensure their satisfaction.
Enterprise-ready
Xequence makes it easy to create conversational chatbots quickly and easily - with no coding required. It's the perfect solution for businesses looking to leverage the power of AI-driven conversations.
