How OTA Chatbots Are Transforming Customer Loyalty In the current digital-dominant travel market environment, the Online Travel Agencies (OTAs) are...
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Discover the Latest in Conversational AI: Updates, Insights, and Innovations from XequenceAI
Over 85% Retention: How OTA Chatbots Are Improving Customer Retention
By Rajib Kar
/ November 23, 2025
From Rule-Based to Intelligent: The Evolution of OTA Chatbots
By XequenceAI
/ November 17, 2025
Next-Gen OTA Chatbots vs Regular Chatbots: What Sets Them Apart Chatbots have become the workhorse of online travel agencies (OTAs)...
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The Emergence of AI Concierge: Why All Hotels should have a Chatbot
By Rajib Kar
/ November 5, 2025
AI Concierge in Hotels: The Future of Smart Guest Service The hotel industry is becoming more digitally aggressive in the...
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Redefining the Guest Experience: The Digital Concierge Revolution of 2025
By Suraj Kumar
/ October 31, 2025
Redefining Guest Experience with Smart Digital Concierge Solutions The hospitality market is at the peak of a digital revolution, and...
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AI Agent Assistants Allow Companies To Scale Without Hiring New Staff
By Rajib Kar
/ October 26, 2025
AI Agent Assistants: How Businesses Scale Without Hiring New Staff AI-powered scalability is no longer about hiring more in the...
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Why should hotels be taking advantage of social media?
What is hotel social media marketing? Hotel social media marketing...
Tips to improve guest retention in your hotel
Top Tips to Improve Guest Retention and Boost Repeat Visits...
Reasons why your hotel must embrace chat
Top Reasons Why Your Hotel Must Embrace Chat Technology The...
Does Social Media Improve Customer Care? | Benefits and Insights
Does social media help improve customer care? By providing assistance...
Hospitality Metrics Every Hotelier Should Track
Top Hospitality Metrics Every Hotelier Should Track for Success Running...
Hotel Guest Satisfaction: Must-Ask Survey Questions
Essential Hotel Guest Satisfaction Survey Questions to Ask In hospitality...
Quickly Boost Your Hotel’s Customer Care
Why is guest satisfaction so important in hospitality? Every single...
Understanding CSAT Scores: Why They’re Vital in Hospitality
Benefits of using CSAT CSAT, or customer satisfaction index, is...
Why should hotels be taking advantage of social media?
What is hotel social media marketing? Hotel social media marketing...
Tips to improve guest retention in your hotel
Top Tips to Improve Guest Retention and Boost Repeat Visits...
Reasons why your hotel must embrace chat
Top Reasons Why Your Hotel Must Embrace Chat Technology The...
Does Social Media Improve Customer Care? | Benefits and Insights
Does social media help improve customer care? By providing assistance...
Hospitality Metrics Every Hotelier Should Track
Top Hospitality Metrics Every Hotelier Should Track for Success Running...
Hotel Guest Satisfaction: Must-Ask Survey Questions
Essential Hotel Guest Satisfaction Survey Questions to Ask In hospitality...
Quickly Boost Your Hotel’s Customer Care
Why is guest satisfaction so important in hospitality? Every single...
Understanding CSAT Scores: Why They’re Vital in Hospitality
Benefits of using CSAT CSAT, or customer satisfaction index, is...
