XequenceAI
Xequence Updates
Exciting News from Xequence AI! We’re thrilled to announce our recent association with NVIDIA Inception! 🌟 This prestigious program supports innovative startups and drives technological advancements. At Xequence AI, our mission is to revolutionize the travel and hospitality industries with cutting-edge AI. Xequence Ai featuring RIDA, India’s first personal AI Travel Assistant, we’re set to…
Suraj Kumar
Understanding CSAT Scores: Why They’re Vital in Hospitality
Benefits of using CSAT CSAT, or customer satisfaction index, is a metric that businesses use to gauge how their clients feel about their offerings. Customer satisfaction is measured on a standard scale, usually from very satisfied to not at all, and is measured by answering a question following a purchase or interaction. This metric is…
Suraj Kumar
8 Ways To Improve Hotel Reputation Management
Best Ways to Get Your Customers to Write Reviews Reviews and ratings determine a business’s survival in the digital age. Lesser stars on directories like TripAdvisor, and Google Business can have a greater impact than thousands of dollars spent on sponsored advertising. Positive evaluations, particularly in the hotel industry, can stimulate demand and present a…
Rajib Kar
7 Ways To Enhance Agent Experience and Win Back Dissatisfied Customers
7 Ways To Enhance Agent Experience and Win Back Dissatisfied Customers Chatbot was seen as a replacement for traditional IVR systems initially. It promised to improve service but disappointed users with limited capabilities. Like IVRs, they failed to fully automate processes, leaving customers frustrated. For instance, PayPal’s early chatbot infamously responded positively to a user…
XequenceAI
Why WhatsApp Chatbot Could be a Game Changer for Hotels
83% of your guests are active on WhatsApp, use it Needless to say, communication is the key to delivering a great guest experience and generating positive reviews. Are you running a business that is related to Hotels, Flights, Railways, Events, or Cab services? If yes, WhatsApp Business could be a great communication channel for the…
XequenceAI
Digital Assitant: The Future of Personal Assistant
This Machine Learning Glossary aims to briefly introduce the most important Machine Learning terms - both for the commercially and...
XequenceAI
How AI will transform the travel Industry
Not that long ago, people lived and functioned in tight communities. Every vendor knew their customers personally and could make...