Suraj Kumar
Quickly Boost Your Hotel’s Customer Care
Why is guest satisfaction so important in hospitality? Every single player in the hotel industryneed to pay attention to or satisfy their customers.The secret to your hotel’s success is definitely customer pleasure. A focus on visitor demands is essential to success in the increasingly competitive hospitality industry, even with the greatest facilities and services.As we…
Rajib Kar
What is the definition of a virtual concierge?
A new generation of customers demands efficiency and personalization in their interactions. Accustomed to instant online transactions, they expect the same when visiting businesses—no waiting on hold or standing in line. They seek excellent service and anticipate personalized experiences, like a room with an ocean view or a meal prepared just right, often wanting businesses…
Rajib Kar
Improving Hotel Reputation Through a Seamless Check-Out Process
A smooth and customized check-out can improve a visitor’s opinion The check-out is a crucial part of building a hotel’s image as it provides a last chance to make a good impression on visitors. A smooth, quick, and customized check-out procedure can greatly improve a visitor’s opinion of their entire stay. Through the use of…
Rajib Kar
How to find the best AI solution for your hotel?
The hotel industry is changing quickly, and to stay competitive while streamlining operations, hotels need to integrate AI technology. Artificial Intelligence has many advantages, ranging from streamlining resource management to providing individualized visitor encounters. Nevertheless, it takes great thought and deliberate planning to choose the best AI solution for your hotel’s particular requirements. They encourage…
Suraj Kumar
7 Effective Strategies to Reduce Waiting Times at Hotel Reception
What is the easiest ways of managing customer wait time Morning sets the tune for the whole day. Likewise, a guest’s first experience at hotel reception sets the tone for their entire travel or stay. Therefore, the first impression is important in the hospitality sector. Any delay in check-in or check-out can cause annoyance or…
Rajib Kar
The DOs and DONTs of Hotel Chatbots
Chatbots for hotels may perform a variety of activities, facilitate communication, and improve the visitor experience without the need for human participation. These are automated virtual assistants that are intended to give personalised customer assistance to guests. Bots can help with room reservations, generate revenue by upselling, provide information about hotel amenities and services, recommend…
Rajib Kar
The ROI Metric Of Hotel Chatbot
Use hotel chatbot to evaluate the return on investment Chatbots, personalised suggestions, operational automation, and advanced analytics are all examples of AI applications that are penetrating the hotel industry. However, integrating AI is a substantial expensive commitment, so it is critical that firms evaluate the return on investment (ROI) of such projects. This article discusses…
Rajib Kar
Top 8 Future Trends of Hospitality Chatbots
Hospitality chatbots are also known as hotel chatbots. These are conversational AI-driven computer program that can easily replicate human speech. This technology can minimize the cost of guest involvement while improving the client experience by responding to queries. The hospitality sector has seen tremendous technological breakthroughs in recent years that have completely changed how hotels…
XequenceAI
How AI Chatbot Boost Flaws Of Hotel Industry Hiring Process?
In today’s fast-paced world, recruitment procedures are undergoing tremendous change. With the introduction of artificial intelligence (AI) technology, notably AI chatbots, the recruitment environment is becoming more efficient, dynamic, and personalised than ever before. In this article, we’ll look at how AI chatbots are transforming recruiting by personalising the experience for both candidates and hiring…
Rajib Kar
7 Ways To Enhance Agent Experience and Win Back Dissatisfied Customers
Chatbot was seen as a replacement for traditional IVR systems initially. It promised to improve service but disappointed users with limited capabilities. Like IVRs, they failed to fully automate processes, leaving customers frustrated. For instance, PayPal’s early chatbot infamously responded positively to a user reporting a scam. Initially viewed as a replacement for IVR systems,…
