Suraj Kumar
The Debate: Should Hotel Chatbots Have Personal Names?
Should Hotel Chatbots Have Names? | Pros & Cons for Hoteliers Over the past few decades, the hospitality industry has undergone profound transformations, and these improvements include chatbots which have been found to be critical in improving guest experience. The virtual assistants do not only aid in the smooth running of operations but also provide…
Rajib Kar
Direct Booking vs. OTAs: The Best Hotel Booking Strategy for 2024
Which is Better for Hotels in 2024: Direct Bookings or OTAs? Anyhow, there is some complexity to the hotel distribution environment. Additionally, a lot of change has occurred on this front in the last ten years. Many hotels have also started to promote direct bookings in place of OTAs, having previously placed little value on…
Rajib Kar
How AI will help in growing online travel agency
How AI is Revolutionizing the Growth of Online Travel Agencies Technology has played a major role in the remarkable upheaval that has occurred in the tourism business in recent years. The incorporation of artificial intelligence is one of the most important technological developments in this industry. Customers’ entire travel experience has changed as a result…
XequenceAI
Live Chat is Outdated: Welcome the Messaging Apps Now
Live Chat is dead. Say hello to Messaging Apps Live chat is outdated and it is the best time to welcome the messaging apps now. Traditional live chat, once a customer service mainstay, is being eclipsed by the more versatile and integrated capabilities of messaging apps. These platforms align with users daily digital routines, offering…
XequenceAI
How AI Chatbots Are Revolutionizing the Future of Hotel Industry?
AI Chatbots Are Transforming the Future of Hotel Businesses Chatbots has dominated the market for quite a few years, but the impact of chatbots and generative AI, however, increased significantly following ChatGPT’s ground-breaking breakthrough. Businesses may improve their operations and get better outcomes with the advanced capabilities of the latest artificial intelligence technologies. These are…
XequenceAI
Reasons why your hotel must embrace chat
Top Reasons Why Your Hotel Must Embrace Chat Technology The fast changing digital landscape of today has seen chatbots emerge as a game-changer in the hospitality sector. The way that hotels engage with their customers is being completely transformed by these AI-powered virtual assistants, which are also increasing revenue and customer service. Along with discussing…
XequenceAI
Does Social Media Improve Customer Care? | Benefits and Insights
Does social media help improve customer care? By providing assistance via social media platforms like Facebook and Twitter, social media customer service operates. Companies are able to immediately respond to inquiries and meet customers where they are. Prompt problem solving is the most crucial aspect of excellent assistance. More than just venues for business and…
Rajib Kar
Improving Hotel Reputation Through a Seamless Check-Out Process
A smooth and customized check-out can improve a visitor’s opinion The check-out is a crucial part of building a hotel’s image as it provides a last chance to make a good impression on visitors. A smooth, quick, and customized check-out procedure can greatly improve a visitor’s opinion of their entire stay. Through the use of…
XequenceAI
2024 Travel Agent Insights: Navigating the Digital Landscape
Digital technology is driving the evolution of travel industry The rapidly growing field of digital technology is driving the evolution of travel industry. With the ever-changing requirements of travelers, travel agencies to be up to date on these digital developments. The landscape is changing due to major trends like eco-friendly travel technologies, seamless mobile integration,…
Rajib Kar
How to find the best AI solution for your hotel?
Which is the best AI solution for the hotel industry? The hotel industry is changing quickly, and to stay competitive while streamlining operations, hotels need to integrate AI technology. Artificial Intelligence has many advantages, ranging from streamlining resource management to providing individualized visitor encounters. Nevertheless, it takes great thought and deliberate planning to choose the…