Reasons why your hotel must embrace chat
Top Reasons Why Your Hotel Must Embrace Chat Technology The fast changing digital landscape of today has seen chatbots emerge as a game-changer in the hospitality sector. The way that hotels engage with their customers is being completely transformed by these AI-powered virtual assistants, which are also increasing revenue and customer service. Along with discussing…
Hospitality Metrics Every Hotelier Should Track
Top Hospitality Metrics Every Hotelier Should Track for Success Running a hotel requires hard work and ongoing analysis, just like running any other business. Hoteliers need to measure their annual performance against a set of competitive benchmarks in order to stay in business. Understanding what’s working and what isn’t can be gained largely from hotel…