Suraj Kumar
How Is Instant Messaging Revolutionizing Guest Services in the Hospitality Industry?
How Instant Messaging Is Transforming Guest Services in the Hospitality Industry Instant messaging is revolutionizing guest services in the hospitality industry by enabling real-time, personalized, and highly convenient communication between hotel staff and guests. The widespread adoption of smartphones and messaging apps allows hotels to respond instantly to inquiries and service requests, offer tailored experiences,…
XequenceAI
7 Strategies to Turn First-Time Guests into Loyal Visitors
Turn First-Time Hotel Guests into Loyal Customers with Proven Retention Strategies Your hotel business’s ability to attract and retain customers is critical to long-term success. Due to the unpredictable nature of new reservations, returning customers help stabilize occupancy rates and reduce the costs associated with acquiring new ones. Upselling and increasing the average daily spend…