Suraj Kumar
How Is Instant Messaging Revolutionizing Guest Services in the Hospitality Industry?
How Instant Messaging Is Transforming Guest Services in the Hospitality Industry Instant messaging is revolutionizing guest services in the hospitality industry by enabling real-time, personalized, and highly convenient communication between hotel staff and guests. The widespread adoption of smartphones and messaging apps allows hotels to respond instantly to inquiries and service requests, offer tailored experiences,…
Rajib Kar
Why Hotels Should Use Instant Messaging Now
Why Your Hotel Needs to Embrace Instant Messaging with AI Now In today’s digital era, communication has changed dramatically. Calls and emails are no longer the primary ways Gen Z and Millennials interact—texting has become their preferred method. A recent study revealed that more than 70% of Gen Z and Millennials favor communicating through digital…