XequenceAI
Why should hotels be taking advantage of social media?
What is hotel social media marketing? Hotel social media marketing involves managing online platforms to build a brand, enhance reputation, and drive bookings. A successful strategy is key to achieving these goals. Social media has become a vast space where people connect, stay informed, find inspiration, and make purchases. Nearly 40% of Gen Z prefers…
XequenceAI
Does Social Media Improve Customer Care? | Benefits and Insights
Does social media help improve customer care? By providing assistance via social media platforms like Facebook and Twitter, social media customer service operates. Companies are able to immediately respond to inquiries and meet customers where they are. Prompt problem solving is the most crucial aspect of excellent assistance. More than just venues for business and…
