Author: Rajib Kar

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What is the definition of a virtual concierge?

What is the definition of a virtual concierge?

A new generation of customers demands efficiency and personalization in their interactions. Accustomed to instant online transactions, they expect the same when visiting businesses—no waiting on hold or standing in line. They seek excellent service and anticipate personalized experiences, like a room with an ocean view or a meal prepared just right, often wanting businesses…
The Complete Guide to Hotel Marketing in 2024: Strategies for Growth

The Complete Guide to Hotel Marketing in 2024: Strategies for Growth

Hotel employs various methods, strategy and tools to increase visibility. We called it as Hotel Marketing. It is directly related to the income generation of the hotel. Digital media marketing and modern technology are also important for increasing brand recognition and hotel revenue. Hotel businesses need to adapt to the always changing digital landscape as…
AI in Travel: The Ultimate Guide to Smarter Vacations

AI in Travel: The Ultimate Guide to Smarter Vacations

Using artificial intelligence to travel is one of my secret travel tips that have saved me a ton of money, time, and worry. Artificial intelligence is leading the way in this fascinating revolution of the tourism industry. The travelers recall those days when they were hooked to screen, constantly switching between tabs, carefully planning their…
Improving Hotel Reputation Through a Seamless Check-Out Process1

Improving Hotel Reputation Through a Seamless Check-Out Process

The check-out is a crucial part of building a hotel’s image as it provides a last chance to make a good impression on visitors. A smooth, quick, and customized check-out procedure can greatly improve a visitor’s opinion of their entire stay. Through the use of technology, hotels may minimize wait times and offer convenience through…
How do you find the best AI solution for your hotel?

How to find the best AI solution for your hotel?

The hotel industry is changing quickly, and to stay competitive while streamlining operations, hotels need to integrate AI technology. Artificial Intelligence has many advantages, ranging from streamlining resource management to providing individualized visitor encounters. Nevertheless, it takes great thought and deliberate planning to choose the best AI solution for your hotel’s particular requirements. They encourage…
Boost hotel's revenue generation with social media marketing

Boost hotel’s revenue generation with social media marketing

Managing online platforms to strengthen a hotel’s brand new customers, and boost income is known as hotel social media marketing. Hotels may have an effective internet presence by creating and interacting with content strategically. Social media sites such as Facebook, Instagram, and Twitter are essential venues for exhibiting facilities, special offers, and visitor experiences. By…
The DOs and DONTs

The DOs and DONTs of Hotel Chatbots

Chatbots for hotels may perform a variety of activities, facilitate communication, and improve the visitor experience without the need for human participation. These are automated virtual assistants that are intended to give personalised customer assistance to guests. Bots can help with room reservations, generate revenue by upselling, provide information about hotel amenities and services, recommend…
Top 8 Future Trends of Hospitality Chatbots

Top 8 Future Trends of Hospitality Chatbots

Hospitality chatbots are also known as hotel chatbots. These are conversational AI-driven computer program that can easily replicate human speech. This technology can minimize the cost of guest involvement while improving the client experience by responding to queries. The hospitality sector has seen tremendous technological breakthroughs in recent years that have completely changed how hotels…
7 Ways To Enhance Agent Experience And Win Back Customers

7 Ways To Enhance Agent Experience and Win Back Dissatisfied Customers

Chatbot was seen as a replacement for traditional IVR systems initially. It promised to improve service but disappointed users with limited capabilities. Like IVRs, they failed to fully automate processes, leaving customers frustrated. For instance, PayPal’s early chatbot infamously responded positively to a user reporting a scam. Initially viewed as a replacement for IVR systems,…
5 Effective Ways To Boost Traffic On Your Whatsaap Chatbot In 2024

5 Effective Ways To Boost Traffic On Your Whatsaap Chatbot In 2024

WhatsApp Business Chatbot is quickly becoming one of the most important tools for businesses. Leveraging chatbots has become a must-have for organizations looking to improve consumer engagement and streamline interactions. As we approach 2024, the value of these chatbots has expanded significantly, making it critical for organizations to not only efficiently install them but also…

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