Shashi Kant
10 Ways AI-Powered Travel Assistants Help Frequent Flyers
10 Ways AI-Powered Travel Assistants Make Life Easier for Frequent Flyers Artificial intelligence has revolutionized the travel industry by streamlining operations and enhancing customer experiences. AI has become an essential part of modern travel, offering everything from real-time assistance to personalized trip recommendations. Among its most significant advancements are AI-powered systems that analyze user preferences…
Shashi Kant
The Future of Online Travel Agents: Trends to Watch in 2025
The Future of Online Travel Agents: Key Trends to Watch in 2025 At an estimated growth rate of 5.36%, the market is projected to reach $1,118.29 billion in 2028 from $861.50 billion in 2023. In 2033, the market is anticipated to have grown to $1,483.31 billion at a compound annual growth rate of 5.81% starting…
XequenceAI
How Hotels Use AI Chatbots to Gather Guest Feedback in Real-Time
How AI Chatbots Help Hotels Gather Real-Time Guest Feedback In the today’s hospitality sector, giving guests outstanding experiences is more crucial than ever. Artificial intelligence chatbots are being used by hotels to collect real-time client input, it helps them in improving amenities. These AI-powered helpers provide a quick, easy, and effective way for visitors to…
Shashi Kant
Top 35 WhatsApp Marketing Practices to Boost Engagement
35 Best WhatsApp Marketing Practices to Maximizing Engagement WhatsApp has more than 2 billion monthly users and 100 billion messages sent every day, making it a potent weapon for promotion. With open rates of 98% and click-through rates of 45–60%, it provides outstanding engagement and outperforms email and SMS marketing. High-volume, high-deliverability campaigns that build…
Shashi Kant
25 Compelling Reasons Why You Should Be Surveying Your Guests
25 reasons why you should be surveying your guests Successful business owners in the hospitality sector carry a thorough understanding of their clients. To enhance the experience of their guests and boost customer loyalty and income, they must collect insightful feedback and assess it through surveys. A better understanding of the hotel’s operational and service…
Rajib Kar
Direct Booking vs. OTAs: The Best Hotel Booking Strategy for 2024
Which is Better for Hotels in 2024: Direct Bookings or OTAs? Anyhow, there is some complexity to the hotel distribution environment. Additionally, a lot of change has occurred on this front in the last ten years. Many hotels have also started to promote direct bookings in place of OTAs, having previously placed little value on…
XequenceAI
Why should hotels be taking advantage of social media?
What is hotel social media marketing? Hotel social media marketing involves managing online platforms to build a brand, enhance reputation, and drive bookings. A successful strategy is key to achieving these goals. Social media has become a vast space where people connect, stay informed, find inspiration, and make purchases. Nearly 40% of Gen Z prefers…
XequenceAI
Tips to improve guest retention in your hotel
Top Tips to Improve Guest Retention and Boost Repeat Visits At your hotel, do you want to see more return business? As a key performance indicator for hotels, customer retention is one of the most important measures. Returned and frequent visitors are more likely to be satisfied. As one of the most costly fixed costs…
XequenceAI
Does Social Media Improve Customer Care? | Benefits and Insights
Does social media help improve customer care? By providing assistance via social media platforms like Facebook and Twitter, social media customer service operates. Companies are able to immediately respond to inquiries and meet customers where they are. Prompt problem solving is the most crucial aspect of excellent assistance. More than just venues for business and…
Rajib Kar
Hotel Guest Satisfaction: Must-Ask Survey Questions
Essential Hotel Guest Satisfaction Survey Questions to Ask In hospitality industry, there is nothing greater value than customer ratings and reviews. All tourists equate a hotel’s standing with the number of stars it has received. Actually, a survey by a major hospitality association indicates that a great percentage of tourists look up hotel evaluations before…