XequenceAI
The Intersection of AI, Chatbots, and Online Travel: A New Era in Customer Service
Hoteliers who depend too much on OTAs run the danger of losing business, particularly if they don’t have mobile-friendly websites or effective management systems. The commission costs that OTAs impose can affect a hotel’s revenue even though they can improve search engine rankings. Using OTAs and direct reservations in balance is frequently crucial for success.
Rajib Kar
A comprehensive playbook On WhatsApp Chatbot & Brodcasting
With over 100 billion daily messages and 2 billion minutes spent on WhatsApp, it’s a crucial platform for customer engagement. WhatsApp chatbots provide 24/7 support, automate tasks, gather real-time feedback, and boost customer experience. By leveraging WhatsApp chatbots alongside other systems, businesses can boost customer satisfaction, improve operational efficiency, and drive growth. This E-Book serves…
XequenceAI
Top 50 Questions Asked by Hotel Guests
The hotel industry is growing at an ever-increasing rate as the global revenue has surpassed its pre-pandemic level. We have prepared a set of the most common guest questions from 2022 to help hotel owners improve their services and prepare for the next peak season. Was your bed really comfy?How would you rank the ease…
