Rajib Kar
Improving Hotel Reputation Through a Seamless Check-Out Process
The check-out is a crucial part of building a hotel’s image as it provides a last chance to make a good impression on visitors. A smooth, quick, and customized check-out procedure can greatly improve a visitor’s opinion of their entire stay. Through the use of technology, hotels may minimize wait times and offer convenience through…
Rajib Kar
The DOs and DONTs of Hotel Chatbots
Chatbots for hotels may perform a variety of activities, facilitate communication, and improve the visitor experience without the need for human participation. These are automated virtual assistants that are intended to give personalised customer assistance to guests. Bots can help with room reservations, generate revenue by upselling, provide information about hotel amenities and services, recommend…
Suraj Kumar
The ROI Metric Of Hotel Chatbot
Chatbots, personalised suggestions, operational automation, and advanced analytics are all examples of AI applications that are penetrating the hotel industry. However, integrating AI is a substantial expensive commitment, so it is critical that firms evaluate the return on investment (ROI) of such projects. This article discusses the significance of quantifying the ROI on AI investments…
Rajib Kar
Top 8 Future Trends of Hospitality Chatbots
Hospitality chatbots are also known as hotel chatbots. These are conversational AI-driven computer program that can easily replicate human speech. This technology can minimize the cost of guest involvement while improving the client experience by responding to queries. The hospitality sector has seen tremendous technological breakthroughs in recent years that have completely changed how hotels…
XequenceAI
How AI Chatbot Boost Flaws Of Hotel Industry Hiring Process?
In today’s fast-paced world, recruitment procedures are undergoing tremendous change. With the introduction of artificial intelligence (AI) technology, notably AI chatbots, the recruitment environment is becoming more efficient, dynamic, and personalised than ever before. In this article, we’ll look at how AI chatbots are transforming recruiting by personalising the experience for both candidates and hiring…
Rajib Kar
7 Ways To Enhance Agent Experience and Win Back Dissatisfied Customers
Chatbot was seen as a replacement for traditional IVR systems initially. It promised to improve service but disappointed users with limited capabilities. Like IVRs, they failed to fully automate processes, leaving customers frustrated. For instance, PayPal’s early chatbot infamously responded positively to a user reporting a scam. Initially viewed as a replacement for IVR systems,…
Suraj Kumar
10 Crucial Errors Hotel Call Centers Must Avoid
Traveling for personal or office work doesn’t always mean that the experience of a guest will be measured by how the management treats with them during their stay. Hospitality has long been defined by its exceptional customer care services. When deciding to take a vacation, travelers are actually faced with an abundance of options. Ultimately,…
Rajib Kar
8 Ways Whatsapp Business App Could Grow Hotel Occupancy Rate
Technology is becoming the major part of the hotel sector, rather than just an associate. The sector embraces any technological advancement that can improve operations and provide visitors with amazing experiences. In an effort to improve communication between staff members and guests, the hotel sector has recently turned to WhatsApp. Furthermore, the messaging app has…
Rajib Kar
Redefine your customer service with AI chatbots
In the post-ChatGPT world, where customers have seen what generative AI is capable of, expectations are higher than ever. Customer service is becoming a critical distinction for travel companies. Which implies client loyalty is up for grabs. Leading travel companies are turning to AI-powered automation to deliver excellent customer experiences and efficient service across all…
Suraj Kumar
How is AI changing the travel and tourism industries?
The travel and tourism business is a vibrant, ever-evolving field with both enormous potential and difficult obstacles. Innovation and adaptation are essential for survival and growth in the face of constantly changing customer demands, fierce competition, and the ongoing effects of world events. Companies in this industry are realizing more and more that in order…
