XequenceAI
7 Strategies to Turn First-Time Guests into Loyal Visitors
Turn First-Time Hotel Guests into Loyal Customers with Proven Retention Strategies Your hotel business’s ability to attract and retain customers is critical to long-term success. Due to the unpredictable nature of new reservations, returning customers help stabilize occupancy rates and reduce the costs associated with acquiring new ones. Upselling and increasing the average daily spend…
Rajib Kar
Why Smart Travelers Use AI Assistants for Hassle-Free Hotel Bookings
Why Smart Travelers Prefer AI Assistants for Hotel Booking In today’s fast-paced digital world, savvy travelers are increasingly relying on AI assistants to streamline and enhance their hotel bookings. These intelligent tools leverage data and machine learning to offer real-time price comparisons, instant access to guest reviews and ratings, and personalized hotel recommendations. By eliminating…
Rajib Kar
AI Virtual Assistants and Their Impact on the Hospitality Industry
How AI Virtual Assistants Are Transforming the Hospitality Industry in 2025 While airlines are leading the way in using AI for real-time identity verification, the hospitality industry is quickly catching up. The safe implementation of cutting-edge procedures like contactless check-in, keyless entry, digital payments, and security assurance can be facilitated by AI’s ability to expedite the…
Rajib Kar
Direct Booking vs. OTAs: The Best Hotel Booking Strategy for 2024
Which is Better for Hotels in 2024: Direct Bookings or OTAs? Anyhow, there is some complexity to the hotel distribution environment. Additionally, a lot of change has occurred on this front in the last ten years. Many hotels have also started to promote direct bookings in place of OTAs, having previously placed little value on…
Rajib Kar
Hotel Guest Satisfaction: Must-Ask Survey Questions
Essential Hotel Guest Satisfaction Survey Questions to Ask In hospitality industry, there is nothing greater value than customer ratings and reviews. All tourists equate a hotel’s standing with the number of stars it has received. Actually, a survey by a major hospitality association indicates that a great percentage of tourists look up hotel evaluations before…
Suraj Kumar
Understanding CSAT Scores: Why They’re Vital in Hospitality
Benefits of using CSAT CSAT, or customer satisfaction index, is a metric that businesses use to gauge how their clients feel about their offerings. Customer satisfaction is measured on a standard scale, usually from very satisfied to not at all, and is measured by answering a question following a purchase or interaction. This metric is…
Rajib Kar
Improving Hotel Reputation Through a Seamless Check-Out Process
A smooth and customized check-out can improve a visitor’s opinion The check-out is a crucial part of building a hotel’s image as it provides a last chance to make a good impression on visitors. A smooth, quick, and customized check-out procedure can greatly improve a visitor’s opinion of their entire stay. Through the use of…
Rajib Kar
The DOs and DONTs of Hotel Chatbots
Hotel Chatbot: The DOs and DONTs Chatbots for hotels may perform a variety of activities, facilitate communication, and improve the visitor experience without the need for human participation. These are automated virtual assistants that are intended to give personalised customer assistance to guests. Bots can help with room reservations, generate revenue by upselling, provide information…
Rajib Kar
The ROI Metric Of Hotel Chatbot
Use hotel chatbot to evaluate the return on investment Chatbots, personalised suggestions, operational automation, and advanced analytics are all examples of AI applications that are penetrating the hotel industry. However, integrating AI is a substantial expensive commitment, so it is critical that firms evaluate the return on investment (ROI) of such projects. This article discusses…
Rajib Kar
Top 8 Future Trends of Hospitality Chatbots
Chatbots respond to questions, provide information Hospitality chatbots are also known as hotel chatbots. These are conversational AI-driven computer program that can easily replicate human speech. This technology can minimize the cost of guest involvement while improving the client experience by responding to queries. The hospitality sector has seen tremendous technological breakthroughs in recent years…