XequenceAI
From Rule-Based to Intelligent: The Evolution of OTA Chatbots
Next-Gen OTA Chatbots vs Regular Chatbots: What Sets Them Apart Chatbots have become the workhorse of online travel agencies (OTAs) in a world where customers are used to receiving prompt customer service, tailored recommendations, and booking processes without any hustle and bustle. Customer interaction is, however, being redefined by the new wave of next-gen OTA…
Rajib Kar
The Emergence of AI Concierge: Why All Hotels should have a Chatbot
AI Concierge in Hotels: The Future of Smart Guest Service The hotel industry is becoming more digitally aggressive in the modern era, where hotels are employing technology to improve their visitor experiences. Among the new ideas that have received enormous demand is the AI concierge—a smart hotel chatbot that is capable of supporting various demands…
Rajib Kar
Is Your Restaurant Open to 24/7 Messaging?
Why 24/7 Messaging Matters for Your Restaurant Suppose it is 11:30 pm, Friday night, and the restaurants are closed. Yet somebody is scrolling through your Instagram page and is hungry for your signature pasta. Somebody wants to know your delivery radius, but nobody is free to attend to them and in a snap, you lose…
Rajib Kar
How Instant Messaging Is Shaping the Future of Restaurant Communication
Instant messaging is changing the way we communicate with the restaurants The expectation of customers is more specified now, and it is evolving rapidly. Emails and phone calls are making the way easier. Instant messaging is the new addition, as it has emerged as one of the most effective ways to connect with customers in…
Rajib Kar
From Spas to Theme Parks: How AI Assistants Are Enhancing Leisure Activities
How AI Assistants Are Revolutionizing Leisure Activities in Spas and Theme Parks Today, people crave relaxation, enjoyment, and ease during their free time — and AI assistants are rising to the occasion. Whether it’s the serenity of a luxury spa or the excitement of a bustling theme park, artificial intelligence is revolutionizing the leisure experience.…
Suraj Kumar
How Is Instant Messaging Revolutionizing Guest Services in the Hospitality Industry?
How Instant Messaging Is Transforming Guest Services in the Hospitality Industry Instant messaging is revolutionizing guest services in the hospitality industry by enabling real-time, personalized, and highly convenient communication between hotel staff and guests. The widespread adoption of smartphones and messaging apps allows hotels to respond instantly to inquiries and service requests, offer tailored experiences,…
XequenceAI
7 Strategies to Turn First-Time Guests into Loyal Visitors
Turn First-Time Hotel Guests into Loyal Customers with Proven Retention Strategies Your hotel business’s ability to attract and retain customers is critical to long-term success. Due to the unpredictable nature of new reservations, returning customers help stabilize occupancy rates and reduce the costs associated with acquiring new ones. Upselling and increasing the average daily spend…
Suraj Kumar
How easy to book a hotel with AI Assistant?
How to Book Hotels with an AI Assistant: A Beginner’s Guide In today’s fast-paced digital world, artificial intelligence (AI) has become a reliable ally for various tasks—including booking hotels. The hospitality industry has embraced AI, offering efficient, user-friendly solutions for travelers. Whether planning a business trip, family vacation, or solo adventure, AI assistants simplify the…
Rajib Kar
How AI Will Transform Hotel Booking by 2030
How AI Will Revolutionize Hotel Booking and Hospitality by 2030 Hotel reservations will be faster, smarter, and more personalized than ever by 2030, thanks to artificial intelligence. From AI-driven chatbots answering real-time questions to sophisticated systems that provide tailored recommendations based on user preferences and past travel experiences, everything is changing. Over the past decade,…
Suraj Kumar
AI Agents: The Backbone of Hospitality Automation
AI Agents: Revolutionizing Guest Experience in Hospitality Industry AI agents operate autonomously without human intervention, capable of perceiving, thinking, acting, and improving based on feedback from their actions. In the hospitality industry, they can automate tasks such as check-in/check-out, room service requests, and inventory management, easing the workload on human staff. These agents can also…
