Suraj Kumar
AI Agents: The Backbone of Hospitality Automation
AI Agents: Revolutionizing Guest Experience in Hospitality Industry AI agents operate autonomously without human intervention, capable of perceiving, thinking, acting, and improving based on feedback from their actions. In the hospitality industry, they can automate tasks such as check-in/check-out, room service requests, and inventory management, easing the workload on human staff. These agents can also…
Rajib Kar
Hotel Guest Satisfaction: Must-Ask Survey Questions
Essential Hotel Guest Satisfaction Survey Questions to Ask In hospitality industry, there is nothing greater value than customer ratings and reviews. All tourists equate a hotel’s standing with the number of stars it has received. Actually, a survey by a major hospitality association indicates that a great percentage of tourists look up hotel evaluations before…
Suraj Kumar
8 Ways To Improve Hotel Reputation Management
Best Ways to Get Your Customers to Write Reviews Reviews and ratings determine a business’s survival in the digital age. Lesser stars on directories like TripAdvisor, and Google Business can have a greater impact than thousands of dollars spent on sponsored advertising. Positive evaluations, particularly in the hotel industry, can stimulate demand and present a…