Rajib Kar
Why Hotels Should Use Instant Messaging Now
Why Your Hotel Needs to Embrace Instant Messaging with AI Now In today’s digital era, communication has changed dramatically. Calls and emails are no longer the primary ways Gen Z and Millennials interact—texting has become their preferred method. A recent study revealed that more than 70% of Gen Z and Millennials favor communicating through digital…
Rajib Kar
How AI Will Transform Hotel Booking by 2030
How AI Will Revolutionize Hotel Booking and Hospitality by 2030 Hotel reservations will be faster, smarter, and more personalized than ever by 2030, thanks to artificial intelligence. From AI-driven chatbots answering real-time questions to sophisticated systems that provide tailored recommendations based on user preferences and past travel experiences, everything is changing. Over the past decade,…
Shashi Kant
25 Compelling Reasons Why You Should Be Surveying Your Guests
25 reasons why you should be surveying your guests Successful business owners in the hospitality sector carry a thorough understanding of their clients. To enhance the experience of their guests and boost customer loyalty and income, they must collect insightful feedback and assess it through surveys. A better understanding of the hotel’s operational and service…
XequenceAI
How AI Chatbots Are Revolutionizing the Future of Hotel Industry?
AI Chatbots Are Transforming the Future of Hotel Businesses Chatbots has dominated the market for quite a few years, but the impact of chatbots and generative AI, however, increased significantly following ChatGPT’s ground-breaking breakthrough. Businesses may improve their operations and get better outcomes with the advanced capabilities of the latest artificial intelligence technologies. These are…
XequenceAI
Reasons why your hotel must embrace chat
Top Reasons Why Your Hotel Must Embrace Chat Technology The fast changing digital landscape of today has seen chatbots emerge as a game-changer in the hospitality sector. The way that hotels engage with their customers is being completely transformed by these AI-powered virtual assistants, which are also increasing revenue and customer service. Along with discussing…
XequenceAI
Hospitality Metrics Every Hotelier Should Track
Top Hospitality Metrics Every Hotelier Should Track for Success Running a hotel requires hard work and ongoing analysis, just like running any other business. Hoteliers need to measure their annual performance against a set of competitive benchmarks in order to stay in business. Understanding what’s working and what isn’t can be gained largely from hotel…
Suraj Kumar
Understanding CSAT Scores: Why They’re Vital in Hospitality
Benefits of using CSAT CSAT, or customer satisfaction index, is a metric that businesses use to gauge how their clients feel about their offerings. Customer satisfaction is measured on a standard scale, usually from very satisfied to not at all, and is measured by answering a question following a purchase or interaction. This metric is…
Rajib Kar
What is the definition of a virtual concierge?
A new generation of customers demands efficiency and personalization in their interactions. Accustomed to instant online transactions, they expect the same when visiting businesses—no waiting on hold or standing in line. They seek excellent service and anticipate personalized experiences, like a room with an ocean view or a meal prepared just right, often wanting businesses…
Rajib Kar
AI in Travel: The Ultimate Guide to Smarter Vacations
Using artificial intelligence to travel is one of my secret travel tips that have saved me a ton of money, time, and worry. Artificial intelligence is leading the way in this fascinating revolution of the tourism industry. The travelers recall those days when they were hooked to screen, constantly switching between tabs, carefully planning their…
XequenceAI
2024 Travel Agent Insights: Navigating the Digital Landscape
Digital technology is driving the evolution of travel industry The rapidly growing field of digital technology is driving the evolution of travel industry. With the ever-changing requirements of travelers, travel agencies to be up to date on these digital developments. The landscape is changing due to major trends like eco-friendly travel technologies, seamless mobile integration,…