Shashi Kant
25 Compelling Reasons Why You Should Be Surveying Your Guests
25 reasons why you should be surveying your guests Successful business owners in the hospitality sector carry a thorough understanding of their clients. To enhance the experience of their guests and boost customer loyalty and income, they must collect insightful feedback and assess it through surveys. A better understanding of the hotel’s operational and service…
XequenceAI
How AI Chatbots Are Revolutionizing the Future of Hotel Industry?
AI Chatbots Are Transforming the Future of Hotel Businesses Chatbots has dominated the market for quite a few years, but the impact of chatbots and generative AI, however, increased significantly following ChatGPT’s ground-breaking breakthrough. Businesses may improve their operations and get better outcomes with the advanced capabilities of the latest artificial intelligence technologies. These are…
XequenceAI
Tips to improve guest retention in your hotel
Top Tips to Improve Guest Retention and Boost Repeat Visits At your hotel, do you want to see more return business? As a key performance indicator for hotels, customer retention is one of the most important measures. Returned and frequent visitors are more likely to be satisfied. As one of the most costly fixed costs…
XequenceAI
Reasons why your hotel must embrace chat
Top Reasons Why Your Hotel Must Embrace Chat Technology The fast changing digital landscape of today has seen chatbots emerge as a game-changer in the hospitality sector. The way that hotels engage with their customers is being completely transformed by these AI-powered virtual assistants, which are also increasing revenue and customer service. Along with discussing…
XequenceAI
Hospitality Metrics Every Hotelier Should Track
Top Hospitality Metrics Every Hotelier Should Track for Success Running a hotel requires hard work and ongoing analysis, just like running any other business. Hoteliers need to measure their annual performance against a set of competitive benchmarks in order to stay in business. Understanding what’s working and what isn’t can be gained largely from hotel…
Suraj Kumar
Quickly Boost Your Hotel’s Customer Care
Why is guest satisfaction so important in hospitality? Every single player in the hotel industryneed to pay attention to or satisfy their customers.The secret to your hotel’s success is definitely customer pleasure. A focus on visitor demands is essential to success in the increasingly competitive hospitality industry, even with the greatest facilities and services.As we…
Rajib Kar
What is the definition of a virtual concierge?
A new generation of customers demands efficiency and personalization in their interactions. Accustomed to instant online transactions, they expect the same when visiting businesses—no waiting on hold or standing in line. They seek excellent service and anticipate personalized experiences, like a room with an ocean view or a meal prepared just right, often wanting businesses…
Rajib Kar
Improving Hotel Reputation Through a Seamless Check-Out Process
A smooth and customized check-out can improve a visitor’s opinion The check-out is a crucial part of building a hotel’s image as it provides a last chance to make a good impression on visitors. A smooth, quick, and customized check-out procedure can greatly improve a visitor’s opinion of their entire stay. Through the use of…
Rajib Kar
How to find the best AI solution for your hotel?
Which is the best AI solution for the hotel industry? The hotel industry is changing quickly, and to stay competitive while streamlining operations, hotels need to integrate AI technology. Artificial Intelligence has many advantages, ranging from streamlining resource management to providing individualized visitor encounters. Nevertheless, it takes great thought and deliberate planning to choose the…
Suraj Kumar
7 Effective Strategies to Reduce Waiting Times at Hotel Reception
What is the easiest ways of managing customer wait time Morning sets the tune for the whole day. Likewise, a guest’s first experience at hotel reception sets the tone for their entire travel or stay. Therefore, the first impression is important in the hospitality sector. Any delay in check-in or check-out can cause annoyance or…
