Suraj Kumar
7 Effective Strategies to Reduce Waiting Times at Hotel Reception
What is the easiest ways of managing customer wait time Morning sets the tune for the whole day. Likewise, a guest’s first experience at hotel reception sets the tone for their entire travel or stay. Therefore, the first impression is important in the hospitality sector. Any delay in check-in or check-out can cause annoyance or…
Suraj Kumar
8 Ways To Improve Hotel Reputation Management
Best Ways to Get Your Customers to Write Reviews Reviews and ratings determine a business’s survival in the digital age. Lesser stars on directories like TripAdvisor, and Google Business can have a greater impact than thousands of dollars spent on sponsored advertising. Positive evaluations, particularly in the hotel industry, can stimulate demand and present a…
Suraj Kumar
10 Artificial Intelligence Trends That Hospitality Industry Should Know
Top AI trends for hospitality in 2024 The travel and hospitality sector has always been nimble in implementing new ideas and cutting-edge technologies to promote operational excellence and improve visitor experiences. This business is hardly an exception to the growing use of artificial intelligence in many facets of daily life, of course. The International Air…
Suraj Kumar
10 Crucial Errors Hotel Call Centers Must Avoid
Hotel Call Center Common Errors Traveling for personal or office work doesn’t always mean that the experience of a guest will be measured by how the management treats with them during their stay. Hospitality has long been defined by its exceptional customer care services. When deciding to take a vacation, travelers are actually faced with…
Suraj Kumar
How is AI changing the travel and tourism industries?
AI helps companies to enhance consumer experiences, optimize offerings The travel and tourism business is a vibrant, ever-evolving field with both enormous potential and difficult obstacles. Innovation and adaptation are essential for survival and growth in the face of constantly changing customer demands, fierce competition, and the ongoing effects of world events. Companies in this…
Suraj Kumar
Exploring the distinct aspects of next-generation chatbots
What is Next Generation AI Chatbot? Artificial intelligence refers to machines that can duplicate certain aspects of human intelligence, including reasoning, perception, learning, problem-solving, language interaction, and creative output. It has been incorporated into the field of education in the last ten years. For example, Nipun Assessment Test (NAT) in the Indian state of Uttar…
Suraj Kumar
How Gen Ai Can transform Hospitality Industry?
Two decades ago, the general consensus on the uses of AI was that it would be used to replace humans in manual labor-intensive tasks. It was a wrong assumption as the robots need hands-on training. However, creative jobs were predicted to be least impacted, but quickly the idea changed as artificial intelligence is now supporting…
Suraj Kumar
10 Must-Have features in Hotel Booking Chatbot
How can I choose the best hotel booking chatbot? Hotel chatbots are the software solutions that are used to drive the discussions between the hotel and a possible guest on its official website. These programs are developed to ask and provide answers to typical questions. With the use of these software solutions, users get the…