Rajib Kar
7 Ways To Enhance Agent Experience and Win Back Dissatisfied Customers
7 Ways To Enhance Agent Experience and Win Back Dissatisfied Customers Chatbot was seen as a replacement for traditional IVR systems initially. It promised to improve service but disappointed users with limited capabilities. Like IVRs, they failed to fully automate processes, leaving customers frustrated. For instance, PayPal’s early chatbot infamously responded positively to a user…
Suraj Kumar
10 Artificial Intelligence Trends That Hospitality Industry Should Know
Top AI trends for hospitality in 2024 The travel and hospitality sector has always been nimble in implementing new ideas and cutting-edge technologies to promote operational excellence and improve visitor experiences. This business is hardly an exception to the growing use of artificial intelligence in many facets of daily life, of course. The International Air…
Suraj Kumar
10 Crucial Errors Hotel Call Centers Must Avoid
Hotel Call Center Common Errors Traveling for personal or office work doesn’t always mean that the experience of a guest will be measured by how the management treats with them during their stay. Hospitality has long been defined by its exceptional customer care services. When deciding to take a vacation, travelers are actually faced with…
Rajib Kar
8 Ways Whatsapp Business App Could Grow Hotel Occupancy Rate
Increase Hotel Occupancy Rate With Whatsapp Business App Technology is becoming the major part of the hotel sector, rather than just an associate. The sector embraces any technological advancement that can improve operations and provide visitors with amazing experiences. In an effort to improve communication between staff members and guests, the hotel sector has recently…
Rajib Kar
Redefine your customer service with AI chatbots
Learn How AI chatbots Can Boost Customer Service In the post-ChatGPT world, where customers have seen what generative AI is capable of, expectations are higher than ever. Customer service is becoming a critical distinction for travel companies. Which implies client loyalty is up for grabs. Leading travel companies are turning to AI-powered automation to deliver excellent…
XequenceAI
AI Chatbots: Transforming Sales and Marketing Operations
Embrace the future of marketing and sales with AI Chatbots! Today, technology shapes every aspect of our lives, leading to evolving consumer expectations. Instant gratification and personalized responses are now the norm. Traditional processes like filling out forms or waiting for responses are outdated. With shrinking budgets and changing expectations, digital marketers turn to AI…
XequenceAI
How To Select The Right Hotel Chatbot?
A hotel chatbot is a software solution designed to engage in dialogues with website visitors, mimicking conversations between a hotel and a potential guest. Its purpose is to aid visitors in accessing necessary information and facilitating booking decisions by interacting with frequently asked questions. With more reservations and fewer cancelled bookings, the hotel will be…
Suraj Kumar
How Gen Ai Can transform Hospitality Industry?
Two decades ago, the general consensus on the uses of AI was that it would be used to replace humans in manual labor-intensive tasks. It was a wrong assumption as the robots need hands-on training. However, creative jobs were predicted to be least impacted, but quickly the idea changed as artificial intelligence is now supporting…
XequenceAI
Exploring Generative AI’s Creative Potential
Generative AI’s Evolutionary Journey and Use Cases Gen AI is a kind of artificial intelligence that is ideal to create contents including photos, audio, texts, and videos. They identify inherent patterns in current data and do this work. Enterprises use it to create new and distinct outputs. Introduced in 1960, this technology has become a…
Suraj Kumar
10 Must-Have features in Hotel Booking Chatbot
How can I choose the best hotel booking chatbot? Hotel chatbots are the software solutions that are used to drive the discussions between the hotel and a possible guest on its official website. These programs are developed to ask and provide answers to typical questions. With the use of these software solutions, users get the…
